Privacy Policy

1. Information We Collect

At Sketchlet, we collect information you provide directly to us, such as when you create an account, upload photos, or contact us. This may include:

• Name and email address
• Photos you upload for sketch conversion
• Payment information (processed securely through our payment provider)
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process your photo-to-sketch conversions
• Process payments and send order confirmations
• Communicate with you about your orders
• Respond to your comments, questions, and customer service requests
• Send you technical notices and security alerts
• Improve and personalize our services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., payment processors, cloud storage providers)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property, and that of our users
• With your consent or at your direction

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your photos and sketches are stored securely in our cloud infrastructure with encryption at rest and in transit.

We retain your uploaded photos and generated sketches for 30 days to allow you to download your purchases. After this period, they are automatically deleted from our servers.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@sketchlet.co